zabkat support forum

Re: Am I entitled to an upgrade to v3

2015-03-25T11:49:02

i would regard this not just an incremental change from v2.5 -> 3 but as an investment for all new features that are going to come for the next 2-3 years till the next major upgrade.

Statistics: Posted by nikos — 2015 Mar 25, 11:49

Re: Am I entitled to an upgrade to v3

2015-03-25T11:43:58

I also use 1&1 for my email and yes, they do seem to get their servers on spam blacklists for some reason. I normally send through my ISP SMTP server, though that occasionally suffers from the same problem.
As for the subject of this thread, I have recently upgraded to v3 from V2. I support all the work Nikos does with the program but do think the time period for being allowed free or reduced upgrades is a bit short. The actual changes in V3 seem to be fairly small, at least for the features I use. It may be worth considering giving existing customers a permanent 50% discount as a token of appreciation rather than forcing the full cost after 2 years (or whatever it is).

Statistics: Posted by davews — 2015 Mar 25, 11:43

Re: Am I entitled to an upgrade to v3

2015-03-24T12:35:21

the most usual problem is that some 1&1 IP addresses are in spam lists (through no fault of my own) so some peoples' mailservers just discard emails I sent

Statistics: Posted by nikos — 2015 Mar 24, 12:35

Re: Am I entitled to an upgrade to v3

2015-03-24T11:34:11

@bawldiggle - I'm in Aus also. I've lost United Internet, GMX, 1by1 and zabkat twice, once in mid November for 3 days and once in January for 2 days

United Internet is a €40B German ISP located near Cologne, it owns 1by1 and GMX. When I lost the UI sites I also lost a couple of sites located on an unrelated web host provider in Fort Wayne New Jersey - that is bizarre. I got around it by hooking up to a DNS server in Hong Kong.

I know of people in Singapore, Seattle, Chicago and Odense who have had similar problems at different times with GMX and United - one of them uses Verizon which is bigger than all the ISPs in Aus, NZ, etc combined.

As a result I have effectively closed my two GMX mail accounts and switched over to Fastmail. Thanks to Snowden, HRW, and Assange I lost Lavabit a few years ago - whammo, zap, powee... gone. I say bring back Pony Express, Cobb & Co and the Penny Black.

RP

Statistics: Posted by RightPaddock — 2015 Mar 24, 11:34

Re: Am I entitled to an upgrade to v3

2015-03-22T09:01:36

do you have another email? Just use a simple hotmail/gmail to contact me and all shall be well

Statistics: Posted by nikos — 2015 Mar 22, 09:01

Re: Am I entitled to an upgrade to v3

2015-03-21T14:24:02

I thought I would have received a notification for v3 nearer the release date 25-Feb-2015

Actually v3 was released on 1-Jan-15... this last email was more for piggybacking DeskRule to kill more birds with single stones. Generally the email announcements are delayed for a month or two to allow the minor point-releases to fix niggling details missed during betas (as we are now 3.0.0.3). Most people don't actually follow through the forum, so the email is a general catch-all.

Lets put this episode behind us.

Not until you tell us the answer! Us lurkers wanna know! Did you qualify or was Nikos being a tight-arse?

I vote for tight-arse. It suits that "grumpy and recalcitrant nature" of his that I referred to earlier.

Statistics: Posted by Kilmatead — 2015 Mar 21, 14:24

Re: Am I entitled to an upgrade to v3

2015-03-21T14:02:46

for example, did you get my email reply earlier today? I sent it to you but you didn't get it (?)

It is 0023hrs here.
- finally lodged this post at 0100hrs our local time

in the last hour I have received 3 emails from netez.admin@gmail.com
One sent at 7:31pm yesterday (5 hours ago)
One sent at 11:10 pm yesterday (1 hour 13 minutes ago)
One sent at 11:17 pm yesterday (1 hour 20 minutes ago)
- all notifications for forum posts "Am I entitled to an upgrade to v3"

The only other email I have had this year was dated 11:30am yesterday (13 hours ago)
- from info@zabkat.com ... Titled ... ANN: xplorer2 v3.0 released

No other emails this year.
- I thought I would have received a notification for v3 nearer the release date 25-Feb-2015

Lets put this episode behind us.

Statistics: Posted by bawldiggle — 2015 Mar 21, 14:02

Re: Am I entitled to an upgrade to v3

2015-03-21T13:51:25

This has nothing to do with "fault". Nobody's fault ... unfortunately ... shit happens

Obviously something is broken somewhere on the planet.
- with failures with me on one side of the Pacific Ocean and others in the USA ... a bit hard to trace
- and Nikos in UK a lot of links in between us all.
- life will always deliver disappointments, it never goes the way we expect it.

And thank you for the answer to my question
What will "Ultimate" cost me ?

Statistics: Posted by bawldiggle — 2015 Mar 21, 13:51

Re: Am I entitled to an upgrade to v3

2015-03-21T13:21:29

I am in Australia. ISP is second biggest in the country, with there own dedicated lines and hardware.
- I pay a premium for guaranteed service
- they are never down and I receive about 100+ emails a day from state and federal govt customers,
- they would be screaming at me if emails were failing either way.

Statistics: Posted by bawldiggle — 2015 Mar 21, 13:21

Re: Am I entitled to an upgrade to v3

2015-03-21T12:17:22

Not for nothing, but the zabkat email hosting via 1&1 seemed to be problematic last month as well...

Statistics: Posted by Kilmatead — 2015 Mar 21, 12:17

Re: Am I entitled to an upgrade to v3

2015-03-21T12:10:55

for example, did you get my email reply earlier today? I sent it to you but you didn't get it (?)
so what else can I do? Your email didn't send me any indication that it refused my reply yet still you didn't get it. Whose fault is that then?

Statistics: Posted by nikos — 2015 Mar 21, 12:10

Re: Am I entitled to an upgrade to v3

2015-03-21T11:49:43

@ Nikos
I don't have spam filters of any kind.
- as a paying customer I am very disappointed in the tone of your post
- I am also looking to upgrade to Ultimate

When do I get an answer to my question ... for the (now) 4th time ?

Am I (now "was I") entitled to an upgrade to v3
- I purchased Xplorer2 PRO on 7-Mar-2014 (last year) and exactly 12 months later (to the day) I enquired "am I entitled to an upgrade to v3?"
- based on information in post #1 dated 2 weeks ago in this thread
AND ... my Contact Form email on the 7-Mar-2015 .. for which I cannot prove sending. A drawback of web-mail forms.
AND ... an email I sent to "support@zabkat.com" today (approx 10 hours ago) bypassing the Contact Form.

A simple yes or no will suffice .. without the slights at my intelligence.

Statistics: Posted by bawldiggle — 2015 Mar 21, 11:49

Re: Am I entitled to an upgrade to v3

2015-03-21T08:31:18

you cannot use http:// in the form, that's what the error message says. For easier support use the direct email command from xplorer2 HELP > ONLINE SUPPORT

when you find that "support doesn't work" it is usually your fault because I always reply but because of your spam filters and what have you, you don't receive

Statistics: Posted by nikos — 2015 Mar 21, 08:31

Re: Am I entitled to an upgrade to v3

2015-03-21T02:26:00

** BIG BUMP **

Has anybody seen Nikos ?

What is wrong with this "Contact Form"
- when I tried to send the "Contact form" ... "Fields incomplete" ... which one ?

what is wrong with this form.PNG

Statistics: Posted by bawldiggle — 2015 Mar 21, 02:26

Re: Am I entitled to an upgrade to v3

2015-03-09T10:23:53

DEFINITELY OFF TOPIC

So we have a scholar in our midst.
I hope you don't use the corruption of "myths" for untruths ... as a grateful student of Jung, Campbell, Hiller, Rouhr etc ... myths are sacred/metaphors.

And then there are the fan-boys who talk about GUIs being "intuitive" ... what a load of hog ignorance
Ask any woman what "intuition" is! Its all about the "vibes" ... poking junk food fingers at touch screens is not "vibes"

So does this mean there will be a public flogging ... I don't have a problem with the sight of blood.
As long as it is not mine

Now my tiny mind is exhausted ... my vocabulary is all used up on bovine excrement

Statistics: Posted by bawldiggle — 2015 Mar 09, 10:23