new license not displayed

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YgVZT
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Posts: 2
Joined: 2019 Mar 26, 20:40

new license not displayed

Post by YgVZT »

i purchased a new upgrade license today. from ver4 -> ver5. well, i thought it was for ver 5.

after installing "xplorer2_setup64_5.0.0.3.exe" into previous ver4 folder when i start the app the license still lists ver 4. even if i drop in a X2.LIC file with the new license, explorer2 lists the old ver 4.

under Help tab, the "activate with key" & "register program" are greyed out.

beats me what i did incorrectly when attempting upgrading lic so i can get latest version, anyone have ideas about this?

tia
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nikos
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Re: new license not displayed

Post by nikos »

do you see xplorer2 version showing as 5 or not? That's the important bit
YgVZT
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Posts: 2
Joined: 2019 Mar 26, 20:40

Re: new license not displayed

Post by YgVZT »

it wasn't showing ver 5. it kept showing "4.2.0.0 x64 3/2/2019".

it was user error on my part. i had renamed one of the install downloads "<name>_5.0.0.3.exe". but i renamed the wrong version file. i renamed a ver4 install file by mistake. everytime i was installing it was installing 4.2. i cleaned up/removed the install dir and install files and started fresh & rebooted. reinstalled & applied ver5 license.

all is well in xplorer2 land now. appreciate the help.
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