share*it experiece

Discussion & Support for xplorer² professional

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nikos
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share*it experiece

Post by nikos » 2005 Apr 05, 11:13

has anybody experienced any problems with the x2 ordering process? Like the share*it site being down or unresponsive, or any other problems?

probably this is the wrong place to ask but i'll do it anyway!

thanks

dalek2
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Post by dalek2 » 2005 May 06, 20:00

Yes, an error occurred during the credit card transcation and no code was generated. But the money went through just fine!! I am still waiting for a code.

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Post by nikos » 2005 May 07, 08:29

sorry to hear this
share*it have managed to screw the key generator i sent them a month ago, and as the law of the sod has it, it had to happen on a friday afternoon :(

i am looking for alternative order processing provider

appyface
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Post by appyface » 2005 Jun 13, 01:00

I purchased xplorer2 pro a little while ago via ShareIt with a credit card.  I immediately received email confirmations of my order being accepted, but I have received no key for my product... ?

There was no key on display as xplorer2 web page says there will be.  Also, no key has been emailed to me.

What do I need to do, to get my key code?

Thanks in advance for assistance.

Best Regards,
---appyface

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Post by nikos » 2005 Jun 13, 08:36

sometimes they take up to a day to send the email, i don't know why,  they do all sorts of credit card checks to prevent  fraud

if you haven't  received anything by tommorow let me know and i'll chase this up

OC1
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Post by OC1 » 2005 Jun 13, 13:26

[quote]
...i am looking for alternative order processing provider
[/quote]

Check out Kagi:
http://www.kagi.com/index.php

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Post by appyface » 2005 Jun 13, 13:53

Thank you Nikos.

I have an account with ShareIt and their processing of my orders is instantaneous as a result.  I received the confirmation of my credit card validity immediately, as I am used to seeing.

I did receive the separate key code email this morning.  The date is this morning, so it wasn't sent yesterday and hung up in the 'ether'. :(

May I respectfully suggest your webpage be updated, to state how the process currently works?  So that people won't think the key will appear instantly, as I did?  This is what prompted me to write rather than wait, it appeared that if the key display didn't happen, there would be no key. :)

Thanks and best regards,
---appyface

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Post by nikos » 2005 Jun 13, 19:23

share*it are this kind of thing like the proverbial soul of a woman: they work in mysterious ways :)

when i do test orders the registration code appears on screen immediately as advertised. I don't know why you had to wait like that...

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Post by dreams » 2005 Jun 18, 20:33

Had to wait about a day for the key to come in email.

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Post by MegaZapFan » 2005 Jun 18, 22:22

My email came the following morning, otherwise no problems.

Does registering entitle me to upgrades?  Indefinitely?

Thanks,

Jeff
Dumb all over, a little ugly on the side...

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Post by nikos » 2005 Jun 19, 11:16

i can't promise eternal free upgrades but as things are now you will probably be getting them for free for a long time! See the FAQ for the "official" statement

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Post by nikos » 2005 Jun 27, 13:42

i've got feedback from share*it wrt why some orders are approved immediately and some are delayed. Their algorithm is quite complicated but it seems that the email address you provide is a major factor. "Dodgy" emails (hotmail etc) more often than not result in delays despatching the registration key

so if you can, use a "good" email, one that can be linked to a verifiable identity. BTW a good, dependable email also makes sure you'll get notified of future releases

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Post by tanger » 2005 Jun 28, 00:07

I bought your program last year and I had to wait a few hours to get my key.  I thought I would get it right away and when I did not I emailed the author and then I got it.  A few weeks ago I ordered another program that uses shareit for the ordering.  I had to wait until the next day to get the official key for it.  Shareit is okay but I don't like having to wait for a key.

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