Crash when selecting a [x] column

Mr.Pleasant · Post by **Mr.Pleasant** » 2010 Apr 06, 08:05

It's very likely that these columns are connected to Adobe's PDF editor, Acrobat (all these columns are matching the information in the pdf document properties as seen in Acrobat).
There is no native 64bit version of Adobe Acrobat (AFAIK). At least, the version installed on my machine is 32bit.

Post by **nikos** » 2010 Apr 06, 08:54

i recognize the names of these columns as adobe pdf, they also explain the crashes you see when you browse folders with PDF files in them

it looks like the installer did the silly thing and registered 32 bit DLLs as 64 bit DLLs and that's why (probably) xplorer2 crashes

if you browse your %TEMP% folder, do you see any x2 minidump files in there?

Mr.Pleasant · Post by **Mr.Pleasant** » 2010 Apr 06, 17:50

No there is no minidump file created. I get the Windows dialog telling me to 'Close the program' because X2 has stopped working. If there is anything in there that might help you, just let me know.

Post by **nikos** » 2010 Apr 06, 18:05

from your control panel browse
Control Panel\System and Security\Action Center\Reliability Monitor

see if there is a record generated for this xplorer2 crash, then see if you can get the crash address, the windows 7 equivalent of this:
http://www.zabkat.com/blog/bpic/gpf.png
http://img7.imageshack.us/img7/9594/crashz.png

Mr.Pleasant · Post by **Mr.Pleasant** » 2010 Apr 06, 19:22

Well, I'm on Vista. And here the Reliability Monitor does report the 'Application Failure' but doesn't tell any details.
The Windows Closing dialog reveals some problem details. It's different from your image samples, but maybe the 'Exception Offset' is the one you're looking for:

Code: Select all

Problem signature:
  Problem Event Name:	BEX64
  Application Name:	xplorer2_64.exe
  Application Version:	1.8.0.9
  Application Timestamp:	4b98b4f4
  Fault Module Name:	MSVCR90.dll
  Fault Module Version:	9.0.21022.8
  Fault Module Timestamp:	47313e07
  Exception Offset:	0000000000054fe0
  Exception Code:	c0000417
  Exception Data:	0000000000000000
  OS Version:	6.0.6002.2.2.0.256.6
  Locale ID:	1043
  Additional Information 1:	c8a2
  Additional Information 2:	c8fe5cce69cbcddcbb591911f284a849
  Additional Information 3:	5941
  Additional Information 4:	a91d14b175fae000ab20bed720a24442

Hope this helps!

Post by **nikos** » 2010 Apr 08, 16:38

the crash isn't inside xplorer2 but in MSVCR90.dll - but without a stack trace I can't tell where it all originates

Mr.Pleasant · Post by **Mr.Pleasant** » 2010 Apr 08, 18:49

Thank you, Nikos. Too bad. Let's leave it then, until there is more information.
BTW: the same thing happens when using the 32bits version of X2 on the same computer (FYI).