Freezing/Not Responding Issues

Support for xplorer² free lite version

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Cherokee
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Freezing/Not Responding Issues

Post by Cherokee »

I just recently updated mine to 2.4.X... since having done so, it constantly crashes! Most of the time, it occurs during start up of the program. Nothing else on my computer has changed... (other than regular Windows and driver updates).

Running Windows 7 Ult. 2GB ram, 512MB Video, on an ASUS P5GC-MX/1333 motherboard, Intel Dual Core 2.66 CPU...

Any help would be great... I would hate to have to stop using this awesome program after so many years of problem free use...
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nikos
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Re: Freezing/Not Responding Issues

Post by nikos »

use HELP > CRASH INFORMATION menu command and email me the report. Usually this is down to some buggy shell extension you installed
Cherokee
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Re: Freezing/Not Responding Issues

Post by Cherokee »

I shall do that, thank you!
Cherokee
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Re: Freezing/Not Responding Issues

Post by Cherokee »

No go... Says not supported in this version... :(

My version (website says it up to date when I have the program check for one)

2.4.0.1 [Ansi] LITE 12/16/2013
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nikos
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Re: Freezing/Not Responding Issues

Post by nikos »

most probably it said that it cannot find any crash information. Are you sure xplorer2 crashes or it just stops responding?. If it just hangs, see here for the kind of information I'd need
www.zabkat.com/blog/procdump-debug-hung-processes.htm
Cherokee
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Re: Freezing/Not Responding Issues

Post by Cherokee »

Yep, not responding error is what I get... I'll have to do that suggestion you sent me to another time... Will let you know what I get, thanks!
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