I wonder if anyone has ever used any remote desktop program, ie one that allows a troubleshooter to access another PC remotely through internet and take control of the mouse & keyboard so as to figure out problems said user may be having?
preferably free?
i know webex have such a system but it ain't free
thanks
OT: remote assistance/desktop access
Moderators: fgagnon, nikos, Site Mods
that's a good one too https://logmein.com/
-
- Silver Member
- Posts: 281
- Joined: 2006 Dec 29, 12:56
- Location: Utrecht, NL
I always use Crossloop to help my old father with all kinds of computer troubles. I definitely can recommend this one. It's very small, it does what it has to do (it has a few easy extra's), and it is so easy to use that really every dummy can start with it straightaway, even my father
It's free too.
https://www.crossloop.com/landing.htm
It's free too.
https://www.crossloop.com/landing.htm
You should look into the world of VNC - Virtual Network Computing.
more than a couple of clients out there, some are free / OSS and some proprietary.
Last I checked Symantec PC Anywhere Host only was a free option as well, but that may be only when obtaining it as a bundle with a new PC or elsewhere.
Other alternatives include GoToMyPC (not free) and such commercial ventures. XP / Vista Remote Desktop have gotten a bit better with XP SP2 and Vista, but you can sometimes expect some problems.
more than a couple of clients out there, some are free / OSS and some proprietary.
Last I checked Symantec PC Anywhere Host only was a free option as well, but that may be only when obtaining it as a bundle with a new PC or elsewhere.
Other alternatives include GoToMyPC (not free) and such commercial ventures. XP / Vista Remote Desktop have gotten a bit better with XP SP2 and Vista, but you can sometimes expect some problems.
-
- New Member
- Posts: 1
- Joined: 2013 Dec 11, 06:35
Re: OT: remote assistance/desktop access
We use on premise RHUB remote support appliance. It is not free, but worth paying it. It simply works flawlessly.